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About Us

About our Insurance Services Established in 1946, Twin City Insurance Agency was founded on a philosophy of offering personal, professional service. Since then, we have grown into a full-service agency with a staff of 14 insurance specialists serving Catawba and surrounding counties. We utilize a state-of-the-art computerized rating system that instantly compares rates of competing insurance companies for the same insurance coverage so that we can offer you the best possible rates.

We are large enough to serve you, yet small enough to care.

We are an Independent Insurance Agency
We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment. We represent a carefully selected group of financially sound, reputable insurance companies, and we place your policy with the company offering the best coverage at the best possible price.

Our Staff
Lesa H. Williams, CPCU, CIC, CRM, CBIA, CPIALesa H. Williams, CPCU, CIC, CRM, CBIA, CPIA - President - (Direct: 203)

Twin City insurance is under the leadership of Mrs. Lesa H. Williams. Lesa joined the agency in 1975 and became President in 1980. She graduated from the Southeastern Insurance Institute. She holds numerous Insurance Designations including Chartered Property and Casualty Underwriter, Certified Insurance Counselor, Certified Risk Manager, Certified Builders Insurance Agent, and Certified Professional Insurance Agent.
Carol B. Brown, CISR, CPIWCarol B. Brown, CISR, CPIW - Personal Lines Marketing - (Direct: 211)

Carol Brown, a personal lines agent, joined the agency staff in 1987 and is the Personal Lines Supervisor. Carol serves as Personal Lines New Business Representative. Carol has earned the Certified Insurance Service Representative and the Certified Professional Insurance Woman designations.
Christina H. Lail, CISR, CPIW, CBIAChristina H. Lail, CISR, CPIW, CBIA - Commercial Lines Customer Service - (Direct: 205)

A Property & Casualty Agent since 1989, serves as a Commercial Lines Customer Service & Agency Operations Manager. She joined the agency in 1993 and has obtained the Certified Insurance Service Representative, Certified Professional Insurance Woman & Certified Builders Insurance Agent designations.
Jason T. Chapman, CIC, CRM, CISR, CBIAJason T. Chapman, CIC, CRM, CISR, CBIA - Commercial Lines Marketing Representative - (Direct: 210)

Jason Chapman, is an agent who has been with the agency since 1999. He has earned The Certified Insurance Service Representative, Certified Risk Manager, Certified Builders Insurance Agent, and the Certified Insurance Counselor designations.
William H. Lutz, Jr, CICWilliam H. Lutz, Jr, CIC - Producer - (Direct: 209)

William H. Lutz, Jr. President of Gaither Lutz Insurance Agency, has been with Twin City Insurance since 1995 when the agencies merged. He is a graduate of Appalachian State University where he earned a B.S.B.A in Insurance and Real Estate. He also has the Certified Insurance Counselor Designation
Harry L. Hight, CIC, CLU - Producer - (Direct: 212)

Harry has been with the agency since 1995 and currently specializes in Life & Health insurance.
Heather W. TeagueHeather W. Teague - Commercial Lines Customer Service Rep - (Direct: 828-464-2643 x 213)
Michaele DayMichaele Day - Receptionists & Personal Lines Processing - (Direct: 217)
Crystall W. ChapmanCrystall W. Chapman - Commercial Lines Marketing & Accounting - (Direct: 215)
Elaine MillerElaine Miller - Personal Lines Processor - (Direct: 828-464-2643 x214)
Kasey HefnerKasey Hefner - Receptionist - (Direct: 828-464-2643 x201)
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29 S College Ave Newton, NC 28658 | Phone: 828-464-2643 | Fax: 828-466-0605 | Email Us | Get Map