Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- JFRaleigh, NCCustomer since Oct 2010
“You’ve always been there when I needed anything taken care of. The very best people in the business.
I have been with Twin City since the ’90s and never thought of changing to someone else.”
- TRAnonymous, Taylorsville, NCCustomer since Oct 2013
“Prompt service and when I did have a claim the adjuster’s words were, “you have really good insurance.” So I appreciate having Twin City supply me with good coverage rather than just the cheapest possible that becomes a hassle when you need to use it. ”
- GPVale, NCCustomer since Jul 1999
“Michaele Day is always prompt and courteous and never fails to do her best work for us.”
- AJHickory, NCCustomer since Apr 1996
“Good service!”
- KCAnonymous, Conover, NCCustomer since Aug 2017
“Danielle Thornburg always services my account and addresses my needs quickly and efficiently. ”
- WWAnonymous, Conover, NCCustomer since May 2012
“Michaele Day is fantastic! She is always very helpful and goes the extra mile to explain more than I even ask!”
- ZKAnonymous, Conover, NCCustomer since Jul 2009
“I have always been able to talk to someone quickly when I call and if I can’t, someone returns my call in a very timely manner. Everyone has always been very helpful and friendly and they help me resolve my issue.”
- PCAnonymous, Conover, NCCustomer since Jul 2021
“Great explanation of the coverage we were receiving. The staff was very knowledgeable and friendly. ”
- JCHickory, NCCustomer since Dec 2009
“Thankfully, haven’t filed a claim but believe if needed it would be processed with professionalism. ”
- SSAnonymous, Newton, NCCustomer since Jun 2001
“Always easy to contact to ask questions, very pleasant, and helpful with any questions I have. I have been with Twin City for over 50 years!”
- GKConover, NCCustomer since Jul 2008
“Great, friendly service. Have always been helpful when I had questions. I have recommended you to my friends and neighbors.”
- KBCatawba, NCCustomer since Dec 2014
“Very helpful and easy to talk to.”
- WLAnonymous, Newton, NCCustomer since Aug 2014
“I’ve had no issues with my insurance and, if I ever have questions, they are quick to answer me. And the insurances I pay is at a good rate.”
- JJAnonymous, Hickory, NCCustomer since Nov 2021
“Communication is key. Twin City provides this. ”
- RMHickory, NCCustomer since Apr 2003
“Every time I add a car, it’s easy and fast. I had problems with an old life insurance policy and you solved it easily.”