Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- RHNewton, NCCustomer since Apr 2012
“We trust the staff at Twin City to do what’s best for us as your friends and customers!”
- HWHudson, NCCustomer since Feb 2003
“Michaele Day is always very professional and friendly. I have had my car insurance with Twin City for over 15 years. Michaele always gets back to me quickly and is very knowledgeable. ”
- MBAnonymous, Hickory, NCCustomer since Jan 2015
“I love every one there!!”
- RBAnonymous, Newton, NCCustomer since May 2020
“Great customer service and a great team handling my insurance needs!”
- BRNewton, NCCustomer since Sep 2010
“What I have liked is you have come to my house to do business several times. I’m 86 and do not get out as much as I used to.”
- RAAnonymous, Maiden, NCCustomer since Dec 2015
“I have been a customer for numerous years!! Carol Brown is a big reason for that. I totally trust Twin City and its values. The company’s employees are what makes Twin City prosper as it has. Honesty, sincerity, and being helpful is the reason that I have trusted Twin City for all these years. If I am not mistaken, I have been with you since 1982. Keep up the good work!!”
- LBAnonymous, Hickory, NCCustomer since Oct 2009
“Very easy to work with and quickly respond to any questions/concerns.”
- TKAnonymous, Newton, NCCustomer since Jan 2022
“Quick responses to issues. You guys talk to me like we’re old friends. And we are.
” - CMNewton, NCCustomer since Mar 2022
“Ya’ll always take care of us when we have changes or questions. ”
- RMAnonymous, Hickory, NCCustomer since Mar 2022
“Excellent price for difficult to find insurance.
” - VWAnonymous, Weaverville, NCCustomer since May 2015
“Michaele Day has always treated me as if I’m the only one she deals with. Response time is quick and she is thorough about answering my questions. That’s why I have been using Twin City for approximately 25 years!”
- ESAnonymous, Newton, NCCustomer since Jan 2008
“Great, prompt customer service! Timely returned calls and help with claims made.”
- DEAnonymous, Conover, NCCustomer since Sep 2009
“Great service. Quick processing of claims.”
- JLAnonymous, Terrell, NCCustomer since Feb 2018
“Kasey Hefner is always very helpful and prompt when I need to make a change in coverage – even something as small as an address change. Insurance issues can be very stressful for me, but she has always made them super easy! ”
- WMAnonymous, Newton, NCCustomer since Mar 2020
“Twin City’s employees are always there to help. They take good care of my family and myself. I love to tell all my friends how wonderful they are!”