Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- JLAnonymous, Terrell, NCCustomer since Feb 2018
“Kasey Hefner is always very helpful and prompt when I need to make a change in coverage – even something as small as an address change. Insurance issues can be very stressful for me, but she has always made them super easy! ”
- WMAnonymous, Newton, NCCustomer since Mar 2020
“Twin City’s employees are always there to help. They take good care of my family and myself. I love to tell all my friends how wonderful they are!”
- PDClaremont, NCCustomer since Nov 2009
“Carol Brown is such a pleasure to work with. Every question that I ask her, she always answers me right away. I will suggest your company to my friends and family for all their insurance needs.”
- SDConover, NCCustomer since Feb 2006
“You have always been there with the right answers to our needs. Thanks again!”
- JRAnonymous, Charlotte, NCCustomer since Dec 2010
“The friendly and helpful staff at Twin City are always punctual providing requested information.”
- JWAnonymous, Conover, NCCustomer since Sep 2007
“Great customer service!”
- ASNewton, NCCustomer since Oct 2010
“Personal service with quick responses to all questions and concerns. ”
- JBConover, NCCustomer since Sep 2004
“Carol Brown has always been great in helping me with my decisions on my home and car insurance! ”
- EMAnonymous, Maiden, NCCustomer since Jun 2016
“Very quick with responses to questions and quotes. Rates seem to be fair and competitive.”
- AANewton, NCCustomer since Feb 2019
“Friendly and knowledgeable. If you don’t know the answer to a question, you always find out.”
- PVNewton, NCCustomer since Jul 2003
“As far as I can tell you did everything right! I trust the agency completely!”
- DCAnonymous, Newton, NCCustomer since Feb 2019
“You keep us posted with up-to-date information. You have always handled our needs in a professional and timely manner. You are AWESOME!!! ”
- WYAnonymous, Hickory, NCCustomer since Apr 2010
“Very friendly and informative about my policy & very quick to follow up on my claim. Thanks.”
- GBNewton, NCCustomer since Sep 2002
“I always receive quick response when i need something. My personal lines agent, Carol Brown, seems eager to assist whether by email or phone.”
- PRAnonymous, Statesville, NCCustomer since Apr 2010
“The staff always responds quickly, and they are very professional.”