Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- MJAnonymous, Lincolnton, NCCustomer since Jun 2014
“Always prompt service. I never have to make a second call. They handle all of my needs as they arise. I also LOVE that they support my favorite Radio Station 106.9 THE LIGHT! These are truly a good group of people.”
- JBAnonymous, Hickory, NCCustomer since Jun 2002
“Twin City does everything right.and has integrity. ”
- JMNewton, NCCustomer since Jan 2014
“Super nice and knowledgeable staff!”
- TSVale, NCCustomer since Sep 2017
“Always polite and there when you need them. If I have to leave a message, it doesn’t take long for them to respond.”
- SCAnonymous, Hickory, NCCustomer since Jul 2018
“Great customer service, speedy process on my recent claim. ”
- BBAnonymous, Claremont, NCCustomer since Oct 1999
“Customer service is great. They treat you with respect and always find the right insurance that is best for the customer. I wouldn’t go anywhere else for our insurance needs.”
- DSHickory, NCCustomer since May 2010
“Very knowledgeable, helpful and friendly. Would recommend.”
- PKAnonymous, Winston Salem, NCCustomer since Jul 2019
“Great agency. She treats me like family!”
- JMAnonymous, Conover, NCCustomer since Jun 1997
“Easy to work with. Always checking for updates.”
- MCAnonymous, Lenoir, NCCustomer since May 2010
“Always the best customer service and lowest price.”
- TMConover, NCCustomer since Jan 2001
“All our insurance is there and my wife was a former employee.”
- VDConover, NCCustomer since Mar 2009
“Always friendly, efficient & answer questions quickly. Enjoy the home town feeling.
” - JWAnonymous, Conover, NCCustomer since Oct 2009
“Twin City is a very professionally run business. I have multiple policies and I like that Twin City has an expert in each area. So, Michelle Day has helped me many times over the years with my auto policies and Lesa Williams has always helped me with life insurance. Whenever I have left a message, they have returned my call without fail. They both are so knowledgeable and eager to help with anything. I have had nothing but positive experiences with Twin City. With all the insurance ads trying to get people to switch, I have experienced that the hometown people provide so much more! As a customer, I need to trust that people at insurance companies have expert knowledge and care about my family, and strive to provide the best policies for our needs. The people at Twin City Insurance have earned my trust that they will be there whenever I need them. ”
- WWDenver, NCCustomer since Sep 2010
“Twin City Insurance always handles my requests in a timely and professional manner.”
- JRAnonymous, Newton, NCCustomer since May 2022
“Michaele Day is great to work with. She helped me get a very aggressive rate. ”