Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- DLNewton, NCCustomer since Dec 2000
“I have total confidence that my insurance needs are being met by Twin City insurance…. Their experience, know-how, staying on top of the insurance industry means there always making adjustments,, suggestions etc. to make sure I’m covered appropriately. Couldn’t ask for more!
” - BBAnonymous, Conover, NCCustomer since Jul 2016
“Professional and prompt service!”
- GGAnonymous, Conover, NCCustomer since May 2017
“You’re always there to help.”
- GCAnonymous, Newton, NCCustomer since Dec 2002
“Quick service!”
- SRAnonymous, Catawba, NCCustomer since Sep 2021
“You always get what I need or back to me quickly.”
- AGAnonymous, Conover, NCCustomer since May 2001
“For over two decades, Carol Brown (and all of the Twin City staff) have always been a great resource for my family. They make sure that our insurance needs are met and questions answered. ”
- LYConover, NCCustomer since Dec 2011
“Availability and service without question. Super helpful in filing claims and minimizing premiums.”
- MSAnonymous, Hickory, NCCustomer since Dec 2016
“Helpful, friendly, and professional. You answer questions quickly and efficiently. Thanks for 7 years of the best rates anywhere!”
- CDAnonymous, Conover, NCCustomer since Nov 2018
“They are very personable and take care of everything for you with ease!”
- TRAnonymous, Leland, NCCustomer since Nov 2020
“I suppose the best way for me to describe my interaction with Twin City would be “awesome customer service”. All businesses strive to make a profit, it’s how we stay in business but my experience with Twin City is you take the time to evaluate your customer’s needs along with their affordability for each plan. I received a plan comparable to what I had with another company for a fraction of the cost. This matters!”
- SFAnonymous, Vale, NCCustomer since Jan 2010
“I always can call or email and get Carol Brown for any need I have. Very dependable. Lets me know how I can save money.”
- JFDenver, NCCustomer since Sep 2014
“Very good people. They do a great job helping with everything!”
- LBConover, NCCustomer since Jun 2015
“I have been very pleased with the services I have gotten from Twin City. I always get a quick response back when I need something. Everyone is always very friendly and easy to work with. ”
- GRNewton, NCCustomer since Jul 2006
“Friendly people working there to help you with any questions you may have. ”
- LPNewton, NCCustomer since Mar 2015
“Very satisfied with your service.”