Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- BSAnonymous, High Point, NCCustomer since Jul 2021
“Professional, knowledgeable, thorough, responsive.”
- MBAnonymous, Hickory, NCCustomer since Jan 2015
“Great people who care about the insurance needs of each client.”
- BRNewton, NCCustomer since Sep 2010
“You have come to my house to go through my contract with me.”
- ISAnonymous, Conover, NCCustomer since Mar 2008
“It is a very professional agency always helping its custumers.”
- RAAnonymous, Maiden, NCCustomer since Dec 2015
“I have been with Twin City insurance since 1982. I have always liked the personal attention that I received over the years. The staff is very polite and helpful. Carol Brown has kept me informed about my insurance needs during this time, along with additional coverage that will benefit me even more. ”
- THAnonymous, Catawba, NCCustomer since Sep 2016
“Always a pleasure and communication is great!”
- CMNewton, NCCustomer since Mar 2022
“The process was easy. Kasey Hefner quickly answered all of our questions and was very helpful.”
- TGCatawba, NCCustomer since Mar 2022
“Love the price! I think it’s affordable and also the customer service and how patient Carol Brown was in explaining things thoroughly as well as answering any questions I had! Highly recommended! If you are not with Twin City Insurance then what are you doing?”
- JBNewton, NCCustomer since Feb 2022
“Being local is like being one of the family. I know that you will be there for me. ”
- DEAnonymous, Conover, NCCustomer since Sep 2009
“Great service!”
- VWAnonymous, Weaverville, NCCustomer since May 2015
“Always prompt and efficient! Service is EXCELLENT. I moved from the area in 2003, but have refused to use any other insurance agency.”
- SBHickory, NCCustomer since Dec 2019
“You always provide personal customer service.”
- CSConover, NCCustomer since Nov 2007
“Always helpful with my requests.”
- JLAnonymous, Mooresville, NCCustomer since Feb 2018
“Kasey Hefner helped me set up my new car insurance after my former company dropped me. She took the fear of that off me and the switch was hassle-free. ”
- SDConover, NCCustomer since Feb 2006
“Everything just goes so smoothly. When we had a claim for an auto accident, the adjuster and Twin City took care of everything right from the start. They went above and beyond. Thank you!”