Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- JLConover, NCCustomer since Jun 2001
“I appreciate having a local agent. You always provide quick, thorough responses and personal service.”
- EBNewton, NCCustomer since Feb 2010
“The group is very accessible and always does a great job of explaining my coverage options and needs.”
- DCAnonymous, Newton, NCCustomer since Sep 2020
“Carol Brown is always very responsive and helpful. ”
- RWAnonymous, Hickory, NCCustomer since Sep 2010
“Twin City has great people to work with, always quick to get documents or make changes. ”
- JLAnonymous, Jonas Ridge, NCCustomer since Dec 2016
“Never had a claim since I’ve been insured through Twin City but the customer service accessibility has been good.”
- MHClaremont, NCCustomer since May 2015
“Staff is very knowledgeable, helpful & friendly. So quick to respond & go the extra mile for their customers. I’m so happy to be with Twin City!”
- LEAnonymous, Claremont, NCCustomer since Oct 2000
“I’ve been a customer for 37 years. Started with car insurance then life insurance, etc. I’ve always had a good experience with adding or changing coverage. ”
- DHAnonymous, Maiden, NCCustomer since Aug 2015
“How you deal with problems is what really matters. What few problems I have experienced were taken care of promptly and correctly. Thank you!”
- KHHickory, NCCustomer since Sep 2005
“I FEEL CONFIDENT THAT MY BUSINESS IS IMPORTANT TO TWIN CITY. THEY ADDRESS MY ISSUES PROMPTLY. THEY, WITHOUT FAIL, RESPOND IN A TIMELY MANNER. COMMUNICATION WITH TWIN CITY HAS BEEN EASY. THIS MAKES MY LIFE EASY. THE STAFF AT TWIN CITY DOES AN OUTSTANDING JOB.”
- MKConover, NCCustomer since Sep 2013
“Twin City is an experienced INDEPENDENT agency.”
- KRAnonymous, Hickory, NCCustomer since Jan 2010
“Lesa Williams has always been there when I needed her. It didn’t matter if it was for the business or my personal insurance. She had the answers and solved the problem. I would recommend her and Twin City to anyone who needed dependable service. Thank you for all you do.”
- JCAnonymous, Newton, NCCustomer since Apr 1988
“Michaele Day is always caring and professional with her clients. She goes the extra mile to take care of the needs of her customers and is a great team member. ”
- JMNewton, NCCustomer since Jan 2014
“Twin City Insurance is super easy to work with!”
- TBConover, NCCustomer since Feb 2015
“Friendly staff and quick response to requests.”
- GSAnonymous, Hickory, NCCustomer since Mar 2021
“Great communication, fair pricing, friendly service, and prompt call backs!”