Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- PKAnonymous, Winston Salem, NCCustomer since Jul 2019
“Good rates. Always there if I have a question.”
- MLAnonymous, Conover, NCCustomer since Oct 2012
“You explain things well and help us think about things that we don’t think to insure . Your professionalism helps keep us on top of things so we can concentrate on our business instead of worrying about insurance. ”
- JWAnonymous, Conover, NCCustomer since Oct 2009
“Twin City Insurance has been my agent for many years. The reason is the people. I have multiple policies that Michaele Day and Lesa Williams have taken care of for me. They excel in knowledge and communication. They have always answered my call or returned my call soon after. I trust them because they have proven to have my best interest in mind. They truly care for their clients. It’s like; if you have a family member who’s a lawyer or doctor. That’s who you call because you trust them.”
- ACAnonymous, Hickory, NCCustomer since Sep 2018
“I am confident having a local agent, I can ask questions and have a face-to-face discussion. Carol Brown has been very helpful. I had an accident this year and Erie Insurance was with us step by step and resolved the claim in a timely fashion.”
- LHAnonymous, Newton, NCCustomer since Mar 2013
“Got right in with no waiting and had an answer within a minute!”
- WWDenver, NCCustomer since Sep 2010
“I can always count on quick and professional responses from Twin City.”
- EMHuntersville, NCCustomer since Feb 2003
“Always there when we needed something handled quickly and professionally. Felt like family. ”
- HRAnonymous, Newton, NCCustomer since Feb 2009
“These people treat you as an individual and not as a Dollar Sign. Always there and one hundred percent professional.
They have concern for humanity by allowing a gift tree on their property for someone needing a little compassion.” - DHAnonymous, Newton, NCCustomer since Feb 2012
“Great service!”
- TLAnonymous, Claremont, NCCustomer since Mar 2017
“Kasey Hefner did a great job working for me with Erie Insurance in regard to a claim that I had. You and all of the staff are always friendly and know how to treat your customers with a caring attitude! Thanks!”
- LMAnonymous, Claremont, NCCustomer since Apr 2012
“You were always there when I needed you!”
- CMAnonymous, Charlotte, NCCustomer since Jun 2006
“You have our home, cars, business, vacation home, and personal liability insurance. Lesa Williams was instrumental in making this happen, and I know she has left the company in great hands. It’s like y’all know us personally, and that is what makes us the happiest!!”
- RCAnonymous, Maiden, NCCustomer since Aug 2002
“I’ve had great, competent service over many years from Twin City.”
- RBTaylorsville, NCCustomer since Nov 2009
“Excellent service with my dad, Howard Bolick, while he was living.”
- KBAnonymous, Statesville, NCCustomer since Oct 2008
“You are always willing to help out and have quick responses when needed. ”